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Our Return Policy:

We pride ourselves in our customer service and happy customers.  We also understand that mistakes happen.  Please read the policy below and if you have questions please reach out and ask us. We want you to be happy with your purchase and to know that we will work with you if things don’t turn out the way you expected.

  • All return/exchange requests must be made within 15 days of your product arriving. Please request a Return Authorization through your account or order summary page.  This will automate the process and allow us to begin the process.  If you cannot find the return feature shoot us an email using the form below.
  • Shipping costs are not refundable.
  • All items requested for return must be in “New” & “Unused Condition” and have the original packaging.
  • Defective items will be handled on a case by case basis and absolutely no size/color changes etc. will be granted in conjunction with a defective item request.  All exchanged items will be the same model/size/color and are subject to MTG’s approval.  It is always helpful to provide photos of the damage as that helps us address quality control issues throughout our supply chain.
  • All returns due to error by MTG Tactical will have any and all fees waived without question.
  • Once an order for Night Vision, Thermal, Body Armor and Trauma Kits has been processed and shipped they cannot be returned.  We will make every effort to assist customers in solving warranty issues etc.
  • Once the product has been returned we will apply the refund minus shipping, costs and applicable restocking fees.
  • We reserve the right to change these policies without notice and to limit sales, exchanges or returns in situations of overuse or abuse of our exchange policy. This policy applies to U.S. only as we do not export.

You can call us at 1 (800) 841-2959 or use the form below (Please email when possible as we are a full time LEO owned and operated small business).

The MTG Team


Customer Testimonial 

I submitted my name to become a Beta tester, and spoke with the owner of MTG, William. I have been running my G19 with an RMR for a couple of years now (old eyes) and wanted to know if the new holster would fit. William wasn’t sure, but sent it out anyway for me to try. Within a few days, the holster arrived. It looked good! Solid workmanship, fit appendix style well…but, it would not take my RMR equipped G19. 

So I contacted MTG, got a return form immediately and shipped it back. Within a few days I was notified that my account had been credited the purchase of the holster. This is a somewhat long winded way of saying that in my opinion, MTG is a class operation! They refunded the money without delay and with no issues, just as they said they would. I look forward to doing more business with them and hopefully trying a holster made for the RMR.


Submit a question or request a return

15 + 10 =

Vendetta Quick Throw Optic Lever
Vendetta Quick Throw Scope Lever
Bought by matt from tulsa
Total order for $44.95
SIG ROMEO5 and Juliet3 Package
Join Waitlist
Sig Romeo5 With Juliet3 3x Combo
Bought by Christopher from Southbury
Total order for $369.99
Picatinny to MLOK Adapter
Vendetta Picatinny to MLOK Adapter
Bought by Adam from Semmes
Total order for $29.90
Magpul Low Crown Stretch Fit Cap
Magpul Core Cover Ballcap + 1 Item
Bought by Alexander from Manchester
Total order for $48.65
Rosco 16 Wylde Barrel Specs
Rosco Purebred 16 Inch .223 Wylde Barrel + 1 Item
Bought by Cole from Tallmadge
Total order for $202.89
LALO ROB JONES Journey Tech Tee
LALO Rob Jones Journey Tech Tee
Bought by Brian from Pawling
Total order for $35.90
Disruptive Combat Pant
Disruptive Combat Pant
Bought by Laini from Knoxville
Total order for $119.96
SIG ROMEO5 and Juliet3 Package
Join Waitlist
Sig Romeo5 With Juliet3 3x Combo
Bought by John from Palmcoast
Total order for $369.99
Ginger Beard Tab
Ginger Beard Embroidered Tab Patch + 1 Item
Bought by Jonathan from Odenton
Total order for $28.85
Warrior Assault Systems Universal Holster Multicam Left
Universal Pistol Holster (Multiple Colors) + 1 Item
Bought by Donald from Winter Haven
Total order for $95.90

United States (US)